Privacy

Who we are

Resien Global is the customer-facing brand of Resien, a registered business name operated by Territory Cybernetics Pty Ltd. This website is published at resienglobal.com. We are Australian-based and serve clients in India and internationally.

Privacy questions about this website can be sent to [email protected].

What we collect

When you use the contact/enquiry form on this website, we collect the information you submit, which may include:

• name
• email address
• phone number (optional)
• enquiry type
• message content
• basic technical information needed to operate the form securely (for example, anti-abuse and rate-limiting signals such as IP address and request metadata)

If you email us directly instead of using the form, we collect the information you choose to include in your email.

Please do not submit unnecessary sensitive information through the general enquiry form — such as full passport details, visa documents, financial records, health information, or other information that is not needed for us to understand your enquiry. If specialist documentation is required, we will tell you how to provide it through an appropriate channel.

This website does not require you to create an account. Submitting the contact form does not add you to marketing mailing lists or newsletters.

Migration profile assessment

Migration profile assessments are handled separately from general website enquiries and may involve additional information relevant to your circumstances.

Recruitment information

If you voluntarily include recruitment or candidate-related information in a general enquiry, we use it only to respond to that enquiry. Where we offer recruitment services, separate processes may apply and we will direct you to the appropriate channel when needed.

Why we collect it

We use enquiry information to:

• receive, review and manage your enquiry
• respond to you about the enquiry you submitted
• coordinate Resien Global consultancy services
• refer you to external specialists where appropriate

By submitting the contact form, you acknowledge this Privacy Policy and agree that we may contact you about your enquiry. This is not consent to receive unrelated marketing communications.

How we store and use your information

Information submitted through our enquiry form is stored in our business systems and used by authorised personnel to review, manage and respond to your enquiry.

When you submit an enquiry, our systems may send an email notification to Resien staff so the enquiry can be reviewed. That notification includes the information you submitted and is used to coordinate a response.

Service providers

We use service providers that support our operations, including providers involved in:

• website hosting
• business systems and data storage
• email communications
• security and technical operations

These providers process information on our behalf to deliver those services.

Overseas disclosure

Some service providers may store or process information outside your country of residence. Where that occurs, we take steps we consider appropriate to protect your information.

Retention and security

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to respond to and manage your enquiry and to meet applicable legal and business requirements.

We take reasonable steps to protect personal information from misuse, interference, and unauthorised access, loss or disclosure.

Your choices

You may contact us to ask about personal information you submitted through this website or to request correction or deletion where applicable. We may need to verify your identity before responding.

Contact

Privacy enquiries: [email protected]