Terms & Conditions

Who we are

Resien Global is the customer-facing brand of Resien, a registered business name operated by Territory Cybernetics Pty Ltd. Resien Global is Australian-based and serves clients in India and internationally. This website is published at resienglobal.com.

Website use

You may use this website only for lawful purposes and in a way that does not:

• interfere with or disrupt the website or its security features
• attempt unauthorised access to our systems or data
• introduce malware or harmful code
• misrepresent your identity or affiliation
• use automated means to scrape, harvest, or overload the website without our permission

We may suspend or restrict access to the website if we reasonably believe these Terms have been breached or if maintenance or security requires it.

General information and disclaimer

Content on this website is general information about Resien Global and the services we describe. It is not legal, immigration, education-admission, employment, or financial advice.

Laws, visa requirements, course admissions, travel rules, and employer decisions change frequently and depend on individual circumstances. You should not rely on this website as a substitute for advice from qualified professionals relevant to your situation.

We do not guarantee any particular outcome, timeline, visa result, admission, job offer, or travel arrangement.

Enquiries

You may contact us through the enquiry form on this website or by email. Submitting an enquiry does not create a client relationship, retainer, or obligation for us to accept work. We will review enquiries in the ordinary course of business and respond when appropriate.

You must provide accurate information and must not submit unlawful, misleading, abusive, or unnecessary sensitive content. By submitting an enquiry, you acknowledge our Privacy Policy.

This website does not require you to create an account. Submitting the contact form does not subscribe you to marketing communications.

Migration services

Migration-related content on this website is general information about how Resien Global may help you understand pathways and organise next steps. It is not regulated migration advice.

Depending on your circumstances, our migration-related services may include profile assessment, administrative coordination, and connecting you with appropriately authorised migration professionals where specialist or regulated work is required.

Regulated migration advice or representation — including work that must be performed by a registered migration agent or other appropriately authorised professional — will only be provided where legally permitted and by a person or organisation authorised to do that work. That may include an external professional we refer or connect you with.

We do not use this website to lodge visa applications on your behalf. A migration profile assessment may be completed through a separate process from a general website enquiry. If that process applies to you, we will direct you to the appropriate channel.

Education support

Education-related information on this website describes guidance we may offer on study pathways, institution options, and how education plans may relate to broader mobility goals. We do not guarantee admission to any course, institution, scholarship, or provider.

Decisions about enrolment, fees, and eligibility are made by education providers and relevant authorities, not by Resien Global.

Travel support

Travel and global mobility descriptions on this website refer to practical support and coordination we may offer in connection with cross-border movement, planning, or related arrangements. This is not immigration advice and does not replace advice from qualified travel, legal, or regulatory professionals where required.

Bookings, tickets, insurance, and carrier or supplier terms are governed by the relevant third-party provider.

English Test Support

English Test Support is described on this website as a service that is Coming Soon. Until it is formally launched, no English Test Support service is offered through this website and no fee, booking, or preparation arrangement should be inferred from the description alone.

Recruitment services

Where we refer to recruitment services, this means services we may offer to help connect candidates and employers in appropriate circumstances. Availability, scope, and process may differ from general website enquiries.

We do not guarantee employment, sponsorship, visa outcomes, or hiring decisions. Employers and candidates remain responsible for their own compliance, due diligence, and contractual arrangements. Separate terms may apply where recruitment services are offered.

Third-party providers

We may refer you to, coordinate with, or rely on independent third parties — including migration professionals, education institutions, travel suppliers, testing providers, employers, and other specialists. Those parties operate under their own terms, fees, policies, and professional obligations.

We are not responsible for the acts, omissions, advice, or services of third parties, except to the extent required by non-excludable law.

Fees, quotes, and payments

General information on this website does not constitute a quote, fee schedule, or offer capable of acceptance. Any fees, scope, currency, timing, and payment method for paid services will be communicated separately — for example in a written proposal, invoice, or service agreement — before you incur a charge.

Unless we expressly state otherwise in writing for a specific service, this website does not process payments for consultancy services.

Cancellations and refunds

Cancellation, rescheduling, and refund rights depend on the specific service, quote, invoice, or written agreement that applies to your engagement. Nothing on this website creates a standalone refund entitlement.

If you have a question about cancellation or refunds for a service you have agreed to purchase, contact us using the details below and refer to the relevant written terms provided to you.

Intellectual property

Unless otherwise stated, the content, design, branding, and materials on this website are owned by or licensed to Territory Cybernetics Pty Ltd and are protected by applicable intellectual property laws.

You may view and print pages for personal, non-commercial reference. You must not copy, reproduce, modify, distribute, or exploit website content for commercial purposes without our prior written consent, except as permitted by law.

Acceptable use

In addition to lawful use of the website, you must not:

• use the website to harass, defame, or harm others
• submit content that infringes another person’s rights
• impersonate Resien staff, partners, or clients
• attempt to obtain information about other users or clients
• use enquiry channels for spam or unrelated solicitations

External links

This website may link to third-party websites for convenience. We do not control those sites and are not responsible for their content, availability, security, or privacy practices. Accessing external links is at your own risk and subject to the third party's terms.

Limitation of liability

To the maximum extent permitted by law, Territory Cybernetics Pty Ltd and Resien Global are not liable for any loss or damage arising from or in connection with:

• reliance on general website content
• temporary unavailability of the website
• actions or advice of third-party providers
• events outside our reasonable control
• indirect, consequential, or special loss, or loss of profit, opportunity, or data

Where liability cannot be excluded under the Australian Consumer Law or other non-excludable law, our liability is limited, to the extent permitted by law, to the re-supply of the relevant service or the cost of re-supplying that service.

Nothing in these Terms excludes, restricts, or modifies rights or remedies that cannot be excluded under applicable law.

Privacy

Our handling of personal information is described in our Privacy Policy.

Governing law

These Terms are governed by the laws of Australia. You submit to the non-exclusive jurisdiction of the courts of Australia for disputes arising from or relating to use of this website, subject to any non-excludable rights you may have.

Changes to these Terms

We may update these Terms from time to time by publishing a revised version on this page. The “Last updated” date below indicates when the page was last changed. Continued use of the website after changes are published constitutes acceptance of the updated Terms.

Contact

Questions about these Terms: [email protected]